PLAN FOR REAL LIFE
Keep a useful backup of your planner
Understand what stays in this browser, what belongs to an account, and how to protect your next step.
Know which workspace holds your work
Harbor can start with a local workspace in your browser. That is convenient and works without creating an account, but the data is tied to that browser profile and device. A different browser, private browsing session or new phone does not automatically contain those tasks.
Account features use a separate workspace. Signing in is not evidence that your existing local tasks have moved into it. Treat migration or import as an explicit action and check the destination before relying on it.
Export before a risky transition
Open the local planner's Settings and use its export control before clearing site data, replacing a device, changing browser profiles or making a large task cleanup. Save the downloaded file somewhere you can find it outside that browser.
The file may contain private task details. Store it like any other personal document. Do not attach it to a public bug report, share an unredacted screenshot of it or assume that a download folder is encrypted or backed up.
Check the backup rather than assuming it worked
Confirm that the download exists and has the expected date. Keep the original file intact. When importing through a supported workflow, review the preview and the destination before applying changes. Do not overwrite your only good copy while investigating a restore problem.
A task export is not a promise that every preference, focus record or account setting is included. Read the export description in the interface and retain anything important that the format does not cover. Local export and account export are different operations.
If tasks appear to be missing
Start by checking the browser profile, device and selected workspace. Check whether the task is completed, filtered out or in another list. Avoid immediately clearing site storage: that can remove the local data you are trying to recover.
If account access is interrupted, keep local work separate while you restore access. Record the error message and the steps leading to it without copying passwords, sign-in links or private task content. Use the Help page for the next troubleshooting steps.
Keep reading
Harbor product guide · Published September 20, 2026. Fictional examples; feature descriptions reflect the published guide version. Get help with Harbor.